Results for 2019/2020

Here is Our Annual Feedback Results:
2019 - 2020

Question: What service have you used recently?

  • 30.8% used the GP
  • 23.1% used the Practice Nurse
  • 30.8% used the Healthcare Assistant
  • 15.4% used other services

Question: How likely are you to recommend our services to friends and family if they needed similar care or treatment?

  • 53.8% Extremely Likely
  • 30.8% Likely
  • 6.7% Neither Likely nor Unlikely

Gender:

  • 38.5% Female
  • 46.2% Male
  • 15.4% Prefer not to say

Ethnicity:

  • 38.5% White
  • 30.8% Mixed / Multiple Ethnic Group
  • 7.6% Asiian / Asian British
  • 23.1% Other Ethnic Group

Comments:

  • The Staff are wonderful
  • The Nurses are wonderful
  • Love this practice
  • This practice deserves an award
  • I am new so not sure yet
  • I love this practice
  • Great Staff
  • The Staff are very efficient
  • Had a bad experience
  • Lovely Staff, very helpful
  • The Receptionists are very helpful and very patient
  • Staff are patient and always willing to help
  • Dr was very professional and sort out anwers from PHE for me re COVID-19 retest and return to work

Click on the button below to download the full report: